Environments

We provide two completely separate environments for the Chat API: Production and Staging.

Staging is Optional but Recommended

Using staging is optional, but we recommend it. We'll use staging when developing custom features for you, and you can use it to test different things without interrupting your users' experience.

Each environment has its own dashboard and API endpoint.

Production

Base API URL: https://api.prioros.com/v3

Dashboard: app.prioros.com

Production is our stable environment tied to our uptime guarantee. Use this for your live applications.

Staging

Base API URL: https://dev-api.prioros.com/v3

Dashboard: dev-app.prioros.com

Staging is where we test new features before they go to production. Use this environment to test integrations and experiment with new functionality.

Completely Separate

Each environment has its own database. This means:

• API Keys created in production won't work in staging (and vice versa)
• Bots are separate - you need to create them in each environment
• Users are separate - user IDs don't carry over
• Conversations are separate - conversation data doesn't sync

The only thing shared between environments is your account - you can use the same login credentials (like your Google account) to access both the production and staging dashboards.

When to Use Each

Use Production when:

• Building your live application
• Serving real users
• You need guaranteed uptime

Use Staging when:

• Testing new features we've released
• Experimenting with the API
• Testing your integration before going live
• Testing custom features we're developing for you
• You want to try something without affecting production data